Frequently Asked Question
Laptop is in black screen?
Last Updated 24 days ago
- It doesn’t show any signs of power — nothing is lit, including the keyboard, screen, or any indicator lights, even when the charger is connected:
The battery may die, try connecting the charger for more than 2 hours. - The keyboard is on, the light of Caps Lock or Number Lock is on:
The system is stuck or in error, try pressing and holding the power button to force a shutdown and then powering on.